Shipping Policy

Thank you for shopping at Sonisplace. We are committed to providing you with the best shopping experience and timely delivery of your purchases. Please read our shipping policy for more details on how we handle shipping for your orders.

1. Shipping Locations

We currently offer shipping to the following locations:

  • Domestic Shipping: Within India.
  • International Shipping: We offer international shipping to select countries. Please check the shipping options during checkout.

2. Processing Time

  • Orders are typically processed within 1-3 business days after payment is confirmed.
  • Please note that processing time may vary during peak seasons or holidays.

3. Shipping Rates

Shipping rates are calculated at checkout based on:

  • The weight and size of the items in your cart.
  • The delivery address (domestic or international).
  • The shipping method chosen.

We offer free shipping on orders above ₹[specific amount] within India.

4. Shipping Methods

We partner with reliable carriers to ensure that your items reach you safely and on time. Available shipping methods include:

  • Standard Shipping: Delivery within [X] business days.
  • Express Shipping: Faster delivery within [X] business days. Additional charges apply.

5. Delivery Time

  • Domestic: Delivery times vary based on the destination but typically range from [X] to [Y] business days.
  • International: Delivery times for international orders range from [X] to [Y] business days depending on the destination country.

6. Order Tracking

Once your order has been shipped, we will send you a tracking number via email or SMS so you can monitor the status of your delivery.

7. Shipping Delays

While we strive to meet estimated delivery times, we cannot guarantee them due to unforeseen circumstances like weather conditions, customs delays, or issues with the courier. We will notify you if there are any significant delays with your order.

8. Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply when the order arrives in the destination country.

9. Damaged or Missing Items

If your order arrives damaged or is missing items, please contact us immediately at [contact email] or [contact phone number]. We will assist you in resolving the issue.

10. Address Accuracy

Please ensure that the shipping address provided during checkout is accurate. We are not responsible for any delivery issues or delays caused by incorrect or incomplete addresses.

11. Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy.